class Aws::Connect::Types::UserData

@see docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UserData AWS API Documentation
@return [String]
The Next status of the agent.
@!attribute [rw] next_status
@return [Array<Types::AgentContactReference>]
A list of contact reference information.
@!attribute [rw] contacts
@return [Hash<String,Integer>]
value is an integer: the number of active slots.
A map of active slots by channel. The key is a channel name. The
@!attribute [rw] active_slots_by_channel
@return [Hash<String,Integer>]<br>: docs.aws.amazon.com/connect/latest/APIReference/API_MediaConcurrency.html<br><br><br><br>agent.
from [MediaConcurrency] of the ‘RoutingProfile` assigned to the
value is an integer: the maximum number of slots. This is calculated
A map of maximum slots by channel. The key is a channel name. The
@!attribute [rw] max_slots_by_channel
@return [Hash<String,Integer>]
value is an integer: the available number of slots.
A map of available slots by channel. The key is a channel name. The
@!attribute [rw] available_slots_by_channel
@return [Types::AgentStatusReference]
real-time metrics report.
Control Panel (CCP), or that the supervisor manually changes in the
The status of the agent that they manually set in their Contact
@!attribute [rw] status
@return [Types::HierarchyPathReference]
to a user.
Contains information about the levels of a hierarchy group assigned
@!attribute [rw] hierarchy_path
@return [Types::RoutingProfileReference]
Information about the routing profile that is assigned to the user.
@!attribute [rw] routing_profile
@return [Types::UserReference]
contains the `resourceId` and ARN of the user.
Information about the user for the data that is returned. It
@!attribute [rw] user
Data for a user.