class Aws::Connect::Types::AgentContactReference

@see docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AgentContactReference AWS API Documentation
@return [Types::QueueReference]
returned.
Contains information about a queue resource for which metrics are
@!attribute [rw] queue
@return [Time]
The time at which the contact was connected to an agent.
@!attribute [rw] connected_to_agent_timestamp
@return [Time]
The epoch timestamp when the contact state started.
@!attribute [rw] state_start_timestamp
@return [String]<br>: docs.aws.amazon.com/connect/latest/adminguide/about-contact-states.html<br><br><br><br>The [state of the contact].
@!attribute [rw] agent_contact_state
@return [String]
How the contact was initiated.
@!attribute [rw] initiation_method
@return [String]
The channel of the contact.
@!attribute [rw] channel
@return [String]
The identifier of the contact in this instance of Amazon Connect.
@!attribute [rw] contact_id<br><br>: docs.aws.amazon.com/connect/latest/APIReference/API_Contact.html<br><br><br><br>Information about the [contact] associated to the user.