class Aws::Connect::Types::CreateRoutingProfileRequest
@see docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateRoutingProfileRequest AWS API Documentation
@return [String]
last inbound contact*.
order calculated based on *longest idle time* or *time since their
Whether agents with this routing profile will have their routing
@!attribute [rw] agent_availability_timer
@return [Hash<String,String>]
“key2”:“value2”} }.
resource. For example, { “Tags”: {“key1”:“value1”,
The tags used to organize, track, or control access for this
@!attribute [rw] tags
@return [Array<Types::MediaConcurrency>]
(CCP) for this routing profile.
The channels that agents can handle in the Contact Control Panel
@!attribute [rw] media_concurrencies
@return [Array<Types::RoutingProfileQueueConfig>]<br>: docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html<br><br><br><br>Connect service quotas].
50 queues per routing profile per instance that is listed in [Amazon
CreateRoutingProfile API request. It is different from the quota of
`RoutingProfileQueueConfig` objects that can be passed during a
The limit of 10 array members applies to the maximum number of
is added, the agent can make only outbound calls.
The inbound queues associated with the routing profile. If no queue
@!attribute [rw] queue_configs
@return [String]
The default outbound queue for the routing profile.
@!attribute [rw] default_outbound_queue_id
@return [String]
characters.
Description of the routing profile. Must not be more than 250
@!attribute [rw] description
@return [String]
characters.
The name of the routing profile. Must not be more than 127
@!attribute [rw] name
@return [String]<br>: docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html<br><br><br><br>instance ID] in the Amazon Resource Name (ARN) of the instance.
The identifier of the Amazon Connect instance. You can [find the
@!attribute [rw] instance_id