class Aws::Connect::Types::CrossChannelBehavior

@see docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CrossChannelBehavior AWS API Documentation
@return [String]
their current channel.
Specifies the other channels that can be routed to an agent handling
@!attribute [rw] behavior_type
different channel.
working on a contact in one channel to be offered a contact from a
Defines the cross-channel routing behavior that allows an agent