class Aws::Connect::Types::UpdateContactRequest

@see docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContactRequest AWS API Documentation
@return [Types::Endpoint]<br>: docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html<br><br><br><br>Lens integration] in the *Amazon Connect Administrator Guide*.
audio contacts. For more information, see [Amazon Connect Contact
as the contact center. This value can only be updated for external
audio contacts, this is the phone number of the external system such
External system endpoint for the contact was initiated. For external
@!attribute [rw] system_endpoint
@return [Types::Endpoint]<br>: docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html<br><br><br><br>integration][1] in the *Amazon Connect Administrator Guide*.
contacts. For more information, see [Amazon Connect Contact Lens
phone number. This value can only be updated for external audio
For external audio contacts, this is usually the end customer’s
The endpoint of the customer for which the contact was initiated.
@!attribute [rw] customer_endpoint
@return [Types::UserInfo]<br>: docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html<br><br><br><br>integration][1] in the Amazon Connect Administrator Guide.
analytics. For more information, see [Amazon Connect Contact Lens
used when you integrate third-party systems with Contact Lens for
parameter can only be updated for external audio contacts. It is
Information about the agent associated with a contact. This
@!attribute [rw] user_info
@return [Types::QueueInfoInput]<br>: docs.aws.amazon.com/connect/latest/adminguide/contact-lens-integration.html<br><br><br><br>integration][1] in the Amazon Connect Administrator Guide.
analytics. For more information, see [Amazon Connect Contact Lens
used when you integrate third-party systems with Contact Lens for
parameter can only be updated for external audio contacts. It is
Information about the queue associated with a contact. This
@!attribute [rw] queue_info
@return [Hash<String,Types::SegmentAttributeValue>]
updated by using the UpdateContact API.
Currently Contact Expiry is the only segment attribute which can be
`connect:Guide`.
This field can be used to show channel subtype, such as
Attribute keys can include only alphanumeric, -, and _.
flows.
are standard Amazon Connect attributes. They can be accessed in
segments (unique contact ID) using an attribute map. The attributes
A set of system defined key-value pairs stored on individual contact
@!attribute [rw] segment_attributes
@return [Hash<String,Types::Reference>]
Panel (CCP).
Well-formed data on contact, shown to agents on Contact Control
@!attribute [rw] references
@return [String]
The description of the contact.
@!attribute [rw] description
@return [String]
The name of the contact.
@!attribute [rw] name
@return [String]
associated with the first interaction with your contact center.
The identifier of the contact. This is the identifier of the contact
@!attribute [rw] contact_id
@return [String]<br>: docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html<br><br><br><br>instance ID] in the Amazon Resource Name (ARN) of the instance.
The identifier of the Amazon Connect instance. You can [find the
@!attribute [rw] instance_id