class Aws::Connect::Types::ChatMetrics
@see docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ChatMetrics AWS API Documentation
@return [Types::ParticipantMetrics]
Information about customer interactions in a contact.
@!attribute [rw] customer_metrics
@return [Types::ParticipantMetrics]
Information about agent interactions in a contact.
@!attribute [rw] agent_metrics
@return [Types::ChatContactMetrics]
contact level.
Information about the overall participant interactions at the
@!attribute [rw] chat_contact_metrics
contact.
Information about how agent, bot, and customer interact in a chat