class Aws::Connect::Types::ChatContactMetrics

@see docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ChatContactMetrics AWS API Documentation
@return [Integer]
The time for an agent to respond after obtaining a chat contact.
@!attribute [rw] agent_first_response_time_in_millis
@return [Time]
The agent first response timestamp for a chat contact.
@!attribute [rw] agent_first_response_timestamp
@return [Integer]
participants.
the back-and-forth exchanges between customer and other
The number of conversation turns in a chat contact, which represents
@!attribute [rw] conversation_turn_count
@return [Integer]
message.
The time it took for a contact to end after the last customer
@!attribute [rw] conversation_close_time_in_millis
@return [Integer]
chat contact.
The total number of characters from bot and automated messages on a
@!attribute [rw] total_bot_message_length_in_chars
@return [Integer]
The total number of bot and automated messages on a chat contact.
@!attribute [rw] total_bot_messages
@return [Integer]
The number of chat messages on the contact.
@!attribute [rw] total_messages
@return [Boolean]
barge were enabled on this contact.
A boolean flag indicating whether multiparty chat or supervisor
@!attribute [rw] multi_party
level.
Information about the overall participant interactions at the contact