class Aws::Connect::Types::MediaConcurrency
@see docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MediaConcurrency AWS API Documentation
@return [Integer]
Valid Range for ‘TASK`: Minimum value of 1. Maximum value of 10.
Valid Range for `CHAT`: Minimum value of 1. Maximum value of 10.
Valid Range for `VOICE`: Minimum value of 1. Maximum value of 1.
simultaneously.
The number of contacts an agent can have on a channel
@!attribute [rw] concurrency
@return [String]
(CCP).
The channels that agents can handle in the Contact Control Panel
@!attribute [rw] channel
}
concurrency: 1, # required
channel: “VOICE”, # required, accepts VOICE, CHAT, TASK
{
data as a hash:
@note When making an API call, you may pass MediaConcurrency
contacts an agent can have on a channel simultaneously.
Contains information about which channels are supported, and how many