@title Report Installation Issues

Look at {file:docs/platform-specific-issues.md} and the issues page on github to check whether your issue is fixed or not.

If it is a new one, post the following information to github.

• Messages printed out to the console

• gem_make.out if you install a gem

• Last 100 lines of ‘ext/oci8/mkmf.log’

  Get them as follows.

  tail -100 ext/oci8/mkmf.log

• The results of the following commands:

  file which ruby
  ruby –version
  ruby -r rbconfig -e “p Config::CONFIG[‘host’]”
  ruby -r rbconfig -e “p Config::CONFIG[‘CC’]”
  ruby -r rbconfig -e “p Config::CONFIG[‘CFLAGS’]”
  ruby -r rbconfig -e “p Config::CONFIG[‘LDSHARED’]”
  ruby -r rbconfig -e “p Config::CONFIG[‘LDFLAGS’]”
  ruby -r rbconfig -e “p Config::CONFIG[‘DLDLAGS’]”
  ruby -r rbconfig -e “p Config::CONFIG[‘LIBS’]”
  ruby -r rbconfig -e “p Config::CONFIG[‘GNU_LD’]”

  # if you use gcc,
  gcc –print-prog-name=ld
  gcc –print-prog-name=as

  # Oracle full client
  file $ORACLE_HOME/bin/oracle

  # Oracle Instant client. You need to change INSTANT_CLIENT_DIRECTORY.
  file INSTANT_CLIENT_DIRECTORY/libclntsh.*

  echo $LD_LIBRARY_PATH
  echo $LIBPATH # AIX
  echo $SHLIB_PATH # HP-UX PA-RISC 32-bit ruby
  echo $DYLD_LIBRARY_PATH # Mac OS X
  echo $LD_LIBRARY_PATH_32 # Solaris 32-bit ruby
  echo $LD_LIBRARY_PATH_64 # Solaris 64-bit ruby