class Aws::Connect::Types::RoutingCriteria
@see docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RoutingCriteria AWS API Documentation
@return [Integer]
Information about the index of the routing criteria.
@!attribute [rw] index
@return [Time]
activated for contacts in agent queue.
contacts in agent queue even though Routing criteria is never
queue. ActivationTimestamp will be set on routing criteria for
A routing criteria is activated when contact is transferred to a
The timestamp indicating when the routing criteria is set to active.
@!attribute [rw] activation_timestamp
@return [Array<Types::Step>]
queue.
are exhausted, the contact will be offered to any agent in the
sequentially until a join is completed with an agent. When all steps
duration, the routing criteria will move on to the next step
available agent meeting the requirements in a step for a given step
List of routing steps. When Amazon Connect does not find an
@!attribute [rw] steps
Latest routing criteria on the contact.